Current situation

In recent weeks our business has been challenged by the dreaded Corona Virus.

We have been, quite literally, overwhelmed by the volume of orders we have received which are at their highest for 10 years.

Our manufacturing is therefore at full capacity and we also have a supply chain that is stretched due to both the volume of orders and the current situation, so naturally this has extended our delivery times.

In order to be realistic we have to extend our lead time on all new Halls orders (both greenhouses and accessories) to ‘up to 80 working days’.  Older orders will, of course, be prioritised.

For the meantime Eden will remain on an ‘up to 40 working days’ lead time.  This may have to be reviewed if the amount of orders increases dramatically.

For some items, like the Juliana City Greenhouse (& other Juliana products), where we have been given a re-stocking date of the end of October the longer lead time will apply.

 All office staff are working from home. The phones in the office will not be answered. All enquiries should be emailed to ukmail@juliana.com or to the person you normally deal with.
Please be patient we will reply as soon as possible. Please do not email multiple email addresses.
We are unable to respond to general delivery enquiries. We will endeavour to have an out-of-office to reflect this

Replacements and Accessories will be on a lead-time of up to 3 weeks. Replacements will be prioritised. This applies to new and existing orders.
The situation will be under constant review.

Thank you for your understanding.